If you have registered your Domain name with a third party, but would like to have the email and/or website for that domain hosted in your Elive Hosting Package, then follow these easy steps:

  1. Login to your Hosting Package Plesk Panel ( the URL and login details would be in the Welcome email you received when you signed up; If you don't have these email support@elive.net and we can re-issse them to the Admin contact on file )
  2. Once you are logged in, you can click the Add Domain or Add Domain Alias button , depending on how you want the new domain to operate. Add Domain will set it up as a separate domain with its own webspace and ability to have its own email account. Add Domain Alias will make the new domain act as a 'pointer' to an existing setup.
  3. The IP address of your hosting server will be displayed under the settings of the Domain. Take note of this ( or copy it to your clipboard )
  4. Go to the DNS setting of the domain you have registered with the Third Party. If you are unsure about this, make contact with the support department of the company you registered the domain with and request their assistance.
  5. If you are familiar with setting up DNS records, then add the following : *** Note if you have existing records setup and using a website or email externally, please make sure you do not edit or delete any records that could cause issues. If you are unsure, check with someone. DNS editing should only be done if you are confident in what you are modifying.
    • RECORD.      TYPE      VALUE
    • www            A           <IP address you recorded>
    • @                A           <IP address you recorded>
    • *                 A           <IP address you recorded>
    • @                MX         <your domain name>
  6. DNS can take hours to fully propagate to the rest of the internet, so you might not see working results straight away. Be patient and try again later.
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